Magento Maintenance and Support in Montreal

Your Magento store kept up to date, secure and fast, with no surprises.

Magento and Adobe Commerce maintenance for Montreal merchants

A Magento store (Magento Open Source, Adobe Commerce or MageOS) is never “finished”: security patches, PHP versions, third-party extensions and your own changes all need constant attention. With 25 years of e-commerce experience, PWM takes care of your site’s maintenance so you can focus on sales.

Our team is based in Montreal and works with merchants across Quebec and Canada, in English and French.

What our Magento maintenance includes

Updates and security patches

We apply patches released for Magento Open Source, Adobe Commerce and MageOS, test them on a staging environment, then schedule the release.

Monitoring and uptime

We track availability, errors, scheduled tasks (cron) and indexing, so problems are caught before your customers see them.

Performance

Cache, index, image and response-time tuning, with an eye on Core Web Vitals, which matter for your SEO and conversions.

Extensions and compatibility

We update third-party modules and check their compatibility with new versions of PHP, the database and the search engine.

Backups and recovery

Regular backups and tested restores, so you can get back online quickly after an incident.

Security and compliance

Security scans, site hardening and help protecting your payment pages (PCI DSS).

Support and small enhancements

Bug fixes, adjustments and support for your team, through a monthly plan or a bank of hours.

Why wait for something to break?

A Magento site left without follow-up builds up risk:

  • unpatched security vulnerabilities that expose your customers and your reputation;
  • extensions that become incompatible and block updates;
  • a slower and slower site that hurts your SEO and sales;
  • recovery costs far higher than those of regular upkeep.

How it works

  1. Free audit of your store: version, extensions, performance and security.
  2. Maintenance plan tailored to your site and budget (monthly plan or bank of hours).
  3. Scheduled releases, tested on staging first.
  4. Regular follow-up and recommendations to help your store grow.

Magento maintenance FAQ

How much does Magento maintenance cost?

It depends on the size of your store, the number of extensions and the level of service you need. After an audit, we propose a monthly plan or a bank of hours tailored to your site.

Which Magento version should I be on?

An up-to-date Magento 2 (2.4.x). Magento 1 reached end of life in June 2020 and no longer receives patches: if you still run it, we recommend migrating.

Can you take over a site built by another agency?

Yes. We start with an audit of the code, extensions and hosting, then take over.

Do you also support Adobe Commerce and MageOS?

Yes, we support Magento Open Source, Adobe Commerce and MageOS.

Where is your office?

Our office is in Montreal (760 Chemin Marie-Le Ber, Suite 503). We also serve merchants across Quebec and Canada.

Let’s talk about maintaining your Magento store

Request a free audit or call us at 1-877-426-7272. Contact us to receive a proposal.